Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Hosting Control Panel you will find an exhaustive Help section offering a multitude of articles and frequently asked questions. They are contributed by our support team of expert technicians. Just fill in your question and our intelligent platform will offer you the most suitable answer.

  • Top quality support service

  • How–To Videos

  • If you would like to see how a task is implemented or how an issue is solved, rather than just reading about it, have a look at our collection of educational video tutorials. They cover various different issues and will help you quickly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 tech support service with a sixty–minute support ticket response guarantee. Our team of knowledgeable customer service technicians will be online for you to reply to all the queries that you may have. During non–busy hours, a reply will be offered in even less than twenty minutes.