A 99.9% Server Uptime
We’ve built our shared hosting system using reliable hardware and heavily tweaked software. Our administrators have installed a customized version of Security–Enhanced Linux on all our servers to guarantee maximum security and reliability. We’ve added several denial–of–service protection mechanisms along with powerful firewall programs to make sure our network is impenetrable and safe.
All shared hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the uptime guarantee remains the same.
A 99.9% Network Uptime
In order to provide an exceptional web hosting service, you can barely count on the default network configuration in a datacenter. We have built our own custom internal network in an attempt to ensure a supersonic connection speed with the outside world.
And because of this, no matter which datacenter facilities you opt for: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not very pleased with our hosting services, or if you think that they are inadequate, or if you decide that you want a VPS servers instead of a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control over your domains even if you delete your account with us.
24/7 Technical Support
If you have a hosting company, your customer service technicians are of supreme importance. That is why we’ve carefully gathered a highly capable team of technical support engineers, each with many years of experience behind his back. With their help, we offer 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All questions are replied to in under sixty minutes and our average response time is below 20 minutes!