Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all our shared hosting packages, which means each support inquiry you send is going to be responded to in only one hour max. Our support crew members are qualified to swiftly sort out any issue and to offer you well–timed advice on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a team of educated experts who’re ready to react to your query right away. It is easy to speak with the tech support team crew by starting a tech support ticket from your Hosting Control Panel or by sending us an email. On working days, you can also call us on the phone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you an extensive practical knowledge base that is included in all sections. In each part, you will find a Help control key that will load for you a list of step–by–step tutorials on how to make use of a certain feature or accomplish a specific action. Additionally, we have made information movies so you can get a better idea of the Control Panel’s interface.