If your hosting company offers live chat support, you are able to speak to an agent live and learn useful information or get a problem resolved in a very timely manner. The main advantage of using chat instead of calling to talk to a live person is that you need only a computer with access to the world wide web, therefore you won't pay any fees when you are in another country or state. What's more, it will be much simpler to copy and paste information for instance domains, usernames or error messages in other words details that are sometimes hard to give to the other side on the phone. The real-time chat is also a much quicker way to contact the hosting service provider's support team compared to using a ticketing system. What's more, when some situation requires more time to be taken care of, you're able to do something else entirely while you wait for guidance on the live chat, so that you won't waste time - something that is not possible when you are on the phone.

Live Chat Support in Shared Hosting

We supply a live chat support service for all shared hosting that we offer and we are able to assist you with almost everything live. In case you do not have an account with our company yet, we are able to give you more information about the plans to help you to pick the most suitable plan. In case you are an active client, we can assist you with any general or billing matter and also with various common tech matters, for example an e-mail address setup in a desktop email client. If you are unable to call us for whatever reason or you're in a country where we do not have a local telephone number, the live chat is the best option to contact us. Needless to say, some situations need longer time to examine and test, which means that you will have to open a ticket to our technicians, however, we can save you time and assist you with many troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is accessible every day, even on holidays and weekends. It's the most effective way to learn more about our semi-dedicated servers if you do not have an account yet or to get some issue resolved in case you're a customer and our support representatives will assist you right away no matter what time of the day you join our chat. If you're hestitating which package is better for your web sites, in case you need a piece of advice whether you should acquire a specific upgrade and how to obtain it or if you experience problems setting up an email account on your PC, you are able to contact us and we will provide you with the required information right away. The live chat is available even after our phone lines go off for the day, which means that if you have an account with us, you can be sure that you'll always find prompt assistance with any kind of question or trouble that pops up.